Christian M.

Business Ethernet connects multiple locations and services into private, internal networks. It is widely used by businesses and institutions with multiple sites and those that need dedicated connectivity to essential cloud applications. In this guide we explain business Ethernet, how it works, what it is used for, and the different types used by organisations in…

Are your agents still scribbling down names and numbers during phone calls? Is critical phone call information failing to enter your CRM or business workflows? VoIP integrations can change all that, giving your employees the tools to avoid simple mistakes, improve communication, and do double the work in half the time. Contents The case for…

A leased line is the envy of all business broadband connections, boasting 99.99% uptime. However, even this super reliable line can face disruptions. Fibre cables may be accidentally severed during roadworks, or a serious cyberattack could impact your broadband provider’s network. For businesses that can’t afford downtime, there’s an extra layer of protection: a backup…

Leased lines are the pinnacle of business broadband, offering uncontested bandwidth, symmetrical Gigabit speeds, 99.99% uptime guarantees and airtight cybersecurity. On the downside, leased lines are costly, troublesome to install, and usually require overhauling your local network to support them. This article discusses how leased lines work, how they compare to standard broadband, and what…

VoIP phone systems are extremely secure as long as your business implements and maintains it properly. This involves acquiring your system from a certified provider, training your staff against social engineering attacks, and setting up your network infrastructure, access and monitoring appropriately. This article covers the principal security threats against VoIP phone systems, gives best…

Imagine calling a business to enquire about one of their products or services, only to be greeted by an awful virtual receptionist, loud and irritating hold music, and, when someone finally picks up, a crackling connection with echo and the noise of a busy office in the background. Call quality on your VoIP system matters:…