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Business VoIP systems
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Compare business VoIP phone systems
Are you looking to upgrade your business communication? Say goodbye to outdated landlines and hello to modern, feature-packed VoIP systems that save you money and boost productivity.
With a VoIP system, you’ll enjoy lower costs, greater flexibility, and advanced features designed for today’s businesses. Ready to find the perfect solution? Here’s how we can help:
Your requirements
Enter a few key details about your business, including your address and the number of business phone line users.
Speak with an expert
Review tailored quotes and speak with our VoIP experts to explore the options that fit your business needs.
Sign up
Choose the best deal, sign up, and enjoy the benefits of a modern, cost-effective VoIP phone system.
Benefits of business VoIP systems
The PSTN switch-off means that from 2027, telecoms providers in the UK will no longer offer landline phone systems. Instead, all business phone lines will use VoIP telephone systems.
There are three main benefits to a VoIP system that make it advantageous to upgrade your analogue telephone system before 2027.
Save money
Most businesses save money by switching from a traditional landline to a VoIP system. Enter your details above to get VoIP quotes for your business today.
Improved functionality
VoIP systems are highly flexible, allowing features such as call recording, complex call routing, and various mailbox options. Upgrade your phone systems to start using the additional features of a VoIP phone system.
Why use us for your business VoIP solutions
Find out why so many businesses trust us to upgrade their phone systems. From expert advice to trusted providers, we’re here to make your transition to a business VoIP system smooth and successful.
Trusted providers
We partner with reputable UK VoIP providers, ensuring you get high-quality service and great value.
Expert advice
Speak with our VoIP experts, who understand your business needs and will help you choose the perfect system.
Hassle-free
Our team makes the transition straightforward by supporting you through every step of the deployment process.
What are the key features of VoIP for business
VoIP offers a comprehensive solution for business communications, combining essential call management and robust security.
Below, we highlight some key features, but you can read more in our comprehensive guide to VoIP features for business.
Core call management features
- Call routing and forwarding for streamlined communication.
- Voicemail and voicemail-to-email options
- Caller ID, call waiting and call transfer capabilities.
Advanced call-handling features
- Automated attendants to direct calls efficiently
- VoIP analytics for insights into call patterns and performance
- CRM and VoIP integrations for enhanced customer interactions
Security and privacy features
- End-to-end encryption to protect data and communications
- Multi-factor authentication and access control
- Privacy features to meet regulatory compliance standards
Choosing the right VoIP system for your business
The most important aspect of choosing the right VoIP system is assessing your business’s communication needs. Below are the three most important points to consider.
Number of users
Determine how many employees will need user access to the VoIP system. Consider both your current user numbers and potential growth to ensure you pick a VoIP system that is scalable.
Features requirements
Review our list of features and decide which are essential to your business. This is a great way to shorten your list of potential VoIP providers.
Call volumes and types
Understand your average call volume, peak times, and the types of calls (e.g., internal, customer service, international). To avoid additional charges, we recommend choosing a VoIP package that includes your standard usage within the monthly subscription.
Top VoIP Providers for businesses
There are many different business VoIP providers in the UK. Our experts have summarised the top three small business VoIP providers:
BT Cloud Voice
An additional extra on BT business broadband deals. BT also offers enterprise VoIP services for larger UK businesses.
bOnline VoIP
Simple phone systems offered alongside bOnline business broadband deals are perfect for small business broadband customers.
Ring Central
A global VoIP provider offering an all-in-one business telephone system with AI-powered communication tools.
What is the best VoIP phone system?
There is no single answer to which VoIP provider offers the best VoIP system. It depends on the needs of your business. Here are the key factors to consider when comparing VoIP systems:
Customer support
We recommend reviewing Trustpilot for real customer reviews to see how a VoIP provider’s customer support department handles complaints.
Pricing
VoIP system pricing plans can be complicated. Review and compare different VoIP pricing plans before making your choice.
Free trial
VoIP systems do not require installation work, so we recommend taking advantage of the free trials offered by most providers.
Scalability
Consider both the current needs of your business and what you may need in the future.
Uptime
Businesses rely on their phone systems. Uptime is a key metric for comparing the reliability of VoIP system providers.
How much do VoIP systems cost?
VoIP providers typically charge a monthly subscription fee per VoIP system user. Monthly business VoIP system subscription fees per user range between £10 and £25 per month, typically including unlimited domestic calls.
Read our expert guide for a detailed breakdown of business VoIP costs.
💡 Often, the cheapest way to purchase a VoIP package is to combine it with your business broadband contract. The cheapest business broadband prices occur when bundling multiple products.
Business VoIP FAQs
Our business broadband experts answer frequently asked questions on VoIP systems used by businesses in the UK.
Is VoIP cheaper than a landline for my business?
Yes, VoIP systems are typically cheaper than landlines.
Lower call charges, especially when calling abroad, are the most significant savings from a VoIP system. Even better, there’s no physical installation, so switching to a VoIP system can be completely free.
Do businesses have to use VoIP phones?
Not yet; there are still plenty of options available for traditional business landline systems. This is still the best option for properties that suffer from a slow internet connection.
However, be aware that in 2027, the UK will transition from the traditional copper landline system to internet-only calls.
💡Check out our explainer on getting business broadband without a landline.
Do you need to change your number when switching to VoIP?
No, transferring phone numbers from a landline provider or between VoIP systems is possible, so you can keep your old number.
Each VoIP system provider will have a page on porting numbers from an old supplier. We recommend reading and understanding this before proceeding with the remainder of the system setup.
What is hosted VoIP?
Hosted VoIP simply means that the VoIP system provider uses a cloud-based server to manage and route VoIP calls.
The alternative, “non-hosted VoIP,” means that you would have VoIP system servers based on your business property. This complex process requires expertise to operate and manage the system.
For most businesses, a hosted VoIP solution is the one to go for.
Can I get VoIP with a business broadband package?
Yes, absolutely. From 2027, VoIP will be the only option for business broadband and phone packages.
The best business broadband providers already offer VoIP systems with the following business broadband deals.