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Daisy Communications Business Broadband
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Daisy Communications broadband deals
Daisy Communications is a business-only broadband provider that aggregates the best broadband deals from providers such as BT, Virgin, and TalkTalk while offering excellent customer support.
This guide is an independent review of Daisy Communications Business Broadband. It aims to give small business broadband customers all the information they need to decide whether Daisy Communications offers the best package for them.
Here’s what we cover:
Daisy Communications customer service
Let’s start with the different ways of getting in touch with the Daisy Communications broadband customer service team:
Contact number
Daisy Communications broadband customers can reach the dedicated contact number: 0333 320 2000.
Customer login
Daisy broadband customers have access to the ‘Myaccount‘ portal, where they can manage their accounts, view and pay bills, monitor usage, and access support resources.
Other contact options
Daisy Communications’ website has a Broadband FAQ section answering common queries. You can also chat with their support team via ‘live chat’. Click the speech bubble on the left-hand side of any page to open a chat window.
What business broadband connections does Daisy use?
Daisy Communications is a broadband aggregator, allowing it to offer a range of business broadband connections.
By offering many connection options, Daisy is able to offer the best service to suit its customers’ needs.
Full Fibre
Daisy Communications provides Full Fibre broadband using the Openreach, City Fibre, and KCOM networks.
Leased Line
Daisy Communications provides deals for ‘Dedicated Internet Access’, known as leased line broadband. This option offers speeds of up to 1Gbps.
Cable
Daisy Communications partners with Virgin Media Business Broadband, allowing them to offer Virgin’s cable broadband connections.
SoGEA
Daisy Communications offers deals for SoGEA, an FTTC broadband package that will continue to work after the big switch-off. This option offers download speeds of up to 76Mbps.
Daisy Communications broadband features
Our experts have analysed the key features of Daisy Communications’ business broadband contracts and highlighted the important points that allow easy comparison with alternative business broadband providers.
Fair use policy
Most of Daisy’s business broadband products have a fair usage cap of 100 GB per month. If this is exceeded, an additional charge of £2/GB will apply.
Traffic management
Daisy undertakes traffic management to prioritise time-critical applications like VoIP and VPN connections during peak times.
Mid-contract price rises
Every year, Daisy Communications’ monthly broadband prices increase in line with the RPI.
Minimum speed guarantee
Daisy provides an estimated minimum peak-time speed with all their business broadband deals and has signed up to Ofcom’s Voluntary Code of Practice on broadband speeds.
Cyber security
Daisy Communications offers free DDoS Security, a business broadband cybersecurity feature, on all their business broadband contracts.
Other included features
The price of Daisy’s business broadband packages includes a static IP address, and the rental of a business broadband router.
Daisy Communications Reviews
Daisy Communications has an excellent Trustpilot score of 4.6.
However, this feedback is based on all of their services, so our experts have filtered Trustpilot for verified broadband reviews only and noted the following themes in customer feedback:
Pros:
- Customer Service: The UK-based support team is praised for being helpful, especially with technical issues and service queries.
- Quick Setup: Easy installation process.
- Flexible Packages: A range of broadband packages allows businesses to tailor services to their needs.
Cons:
- Slow Internet: Some customers feel that the broadband speeds do not always match what was advertised or promised during the sales process.
- Slow Response Times: Many customers have complained about long call wait times.
- Unexpected Price Increases: Customers have reported rising monthly payments without any clear explanation.
Daisy Communications bundle options
Daisy does not advertise specific broadband bundle deals; however, they offer many other services like VoIP solutions, mobile plans, SD-WAN, cloud storage, and IT support, which can be combined to create a tailored package that meets your business’s needs.
For more information, you can contact Daisy Communications directly.
How much is Daisy Communication business broadband?
The cost of Daisy Communications Business Broadband varies depending on your business size, the chosen speed, and current offers.
Daisy does not openly publish their business broadband prices.
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