Onebill Business Broadband

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Onebill business broadband deals

Onebill provides reliable, cost-effective business broadband for UK small businesses, including startups, freelancers, and growing enterprises. This guide offers an independent review of Onebill’s broadband packages to help small business owners decide if they meet their needs.

Here’s what we cover:

Onebill business broadband connection types
Features of Onebill business broadband
What real customers are saying

Onebill business broadband customer service

Let’s begin by exploring the various ways to reach the Onebill business broadband customer service team:

Onebill business broadband contact number

You can reach Onebill by calling 0344 880 0444.

They are available Monday to Friday from 8:30 AM to 5:30 PM.

Onebill business broadband customer login

Onebill provides customers with an online portal for easy access to their invoices, broadband and phone usage monitoring, and account history review.

Onebill business broadband other contact options

You can reach Onebill’s customer service team via email at service@onebilltelecom.com.

Alternatively, you can use the ‘Live Chat’ feature by clicking the speech bubble at the bottom of any web page.

What business broadband connection does Onebill broadband use?

This section outlines the connections Onebill uses for its business services.

Onebill delivers internet through the Openreach network, serving businesses across the UK. The available broadband connection depends on the Openreach infrastructure in your area.

Fibre

Onebill’s SoGEA business broadband provides up to 80 Mbps speeds. It uses a copper line to connect your premises to the nearest Openreach fibre cabinet, offering a fibre connection without needing a traditional phone line.

Full Fibre

Onebill’s full fibre business broadband packages offer speeds starting at 160 Mbps and can go up to 1 Gbps. This service uses a fibre optic cable connection directly to your premises (FTTP). Upgrading to full fibre will require the installation of a new fibre cable at your property, as it does not rely on copper lines.

Onebill business broadband features

Our experts have reviewed the key features of Onebill business broadband contracts.

Onebill business broadband routers

Onebill offers a plug-and-play business broadband router that is pre-configured for quick and easy installation. While they promote this router as free, there is a one-time delivery charge of £9.95 added to all business broadband deals.

Cyber Security

Onebill’s routers include basic firewalls for network protection, but advanced security features are not standard. For enhanced cybersecurity, such as advanced threat detection and encryption, Onebill offers solutions through its partnership with XLN.

VoIP

Onebill offers VoIP business phone line services, enabling businesses to make calls over their broadband connection. Features include call forwarding, voicemail to email, and virtual numbers. VoIP services are available for an additional £10 per month,

Static Ips

Static IPs are not included as standard with Onebill’s business broadband packages, but they are available for an additional charge of £2.50 + VAT per month. This option is ideal for businesses requiring consistent IP addresses for services like remote access or hosting.

Onebill business broadband reviews

Onebill has a verified TrustPilot profile with a strong rating of 4.3.

Since Onebill focuses on serving business customers, the reviews reflect business-specific experiences. Our analysis of customer feedback reveals the following key themes:

Pros:

Flexible VoIP Options: Customers value the availability of VoIP services, which provide adaptable phone solutions at competitive rates.
Easy Installation: Small business owners frequently praise the plug-and-play router and straightforward installation process.
Responsive Support: Numerous reviews commend the helpful and efficient customer service team, especially for troubleshooting and initial setup.

Cons:

Intermittent Connectivity Issues: Some customers have reported occasional service disruptions that can affect their business operations.
Router Performance: A few users have experienced router performance issues, leading to troubleshooting or replacement.
Limited Advanced Features: Advanced security features are not included as standard and must be purchased separately.

How much is Onebill business broadband?

Onebill’s business broadband costs vary based on location and your specific needs. Pricing depends on the package, required speed, and extras like VoIP or static IPs.

For a customised quote and to compare Onebill with other trusted providers, enter your details above to speak with our experts and find the best deal for your business.