Sky Business Broadband

You can call the Sky Business Broadband customer service team at 03337 595 203. To get through quickly, make sure to call from the primary number associated with your account or have that number ready. Alternatively, after waiting on hold, select option 3 for Business Broadband. They are available 24/7 to answer calls.

Sky Business customers can access an online portal to view their invoices, monitor usage, and review their account history.

Log in to your Sky business account to get started.

If you need to contact Sky Business Broadband via email, you can do so by emailing service.b2b@sky.uk.

You can also chat with them on ‘live chat’. Click on ‘live chat’ on the right of the blue bar at the bottom of the web page.

Sky Business Broadband packages all come with the Sky WiFi 6 broadband hub. This business broadband router can connect up to 100 devices and offers secure guest WiFi with no login pages.

All Sky Business Broadband packages include a secure guest WiFi. A key feature is that guests can easily access the network using a simple password without going through a login process, providing convenience and security.

Sky Business Broadband offers 4G redundancy on its Pro and Plus packages. If your connection drops out, the 4G backup automatically kicks in, keeping you connected with its Stay Connected Guarantee. If it doesn’t kick in within 30 seconds, you’ll receive a one-off £25 credit to your account.

Sky Business Broadband packages come with Standard Security, which includes a firewall on the router and restricts access to phishing and malware-infected sites. The Plus package includes Security Edge, which offers advanced 24/7 protection against phishing, botnets, and malware, web filtering, automatic background scans every 5 minutes, and real-time threat updates.

All Sky Business Broadband packages include a digital business phone line, while the Plus package offers two lines. Depending on the package selected, the digital phone lines provide between 12 and 24 voice features, such as call forwarding, voicemail, and call waiting.

Sky Business Broadband provides 24/7 customer support. If connection issues aren’t resolved within two business days, they will compensate you £9.76 per day for the loss of service. You can leave the contract without termination fees if your download speed falls below the guaranteed minimum and isn’t fixed within 30 days as part of their service level agreement.

Sky Business Broadband gives you the flexibility to change your mind. If you decide Sky isn’t the right provider for you, you can cancel within 30 days of the date your connection goes live and get a full refund with their money-back guarantee.

Sky provides a range of VoIP features, including call routing, team collaboration tools, and call recording, making it easy to manage business communications efficiently.

Sky’s small business VoIP solutions are scalable, ensuring that startups and SMEs can get cost-effective, flexible VoIP services tailored to their needs.

Sky VoIP integrates effortlessly with CRMs and other essential business applications, helping you streamline workflows with VoIP integrations.

Sky’s remote VoIP solutions allow businesses to stay connected from anywhere, ensuring secure, high-quality communication for hybrid and remote teams.

With built-in VoIP security features, Sky ensures that business calls and data remain encrypted and protected against cyber threats.

Sky’s VoIP services deliver outstanding VoIP call quality, ensuring crystal-clear conversations when paired with a reliable business broadband connection.